Windows 7 Random Crash, Reboot And Freeze – Error code 0×80042019

Is your Windows 7 Sony Vaio laptop acting weird, freezing up for no reason without the infamous blue screen of death? This seems to be a common problem with Sony Vaio Laptop, and no, this is not a Windows 7 issue. If the failure message as shown in the ‘Even log’ is:

Failed to load the plug-in module. (GUID = {56F9312C-C989-4E04-8C23-299DEE3A36F5})(Error code = 0×80042019)

And the Provider Name is “VzCdbSvc”, this is probably due to some incompatibility issue between Windows 7 and Sony’s own software, some say it is because of Roxio Easy Media Creator software, the solution is to uninstall Roxio and disable some of VAIO’s software from the bootup list.

• Step 1 – Type ‘msconfig’ in the search bar.

• Step 2 – Check the ‘Hide All Microsoft Service’ checker box.
• Step 3 – Select ‘Service’ tab, disable all of VAIO service except for the following services:

• VSNService
• VUAgent
• VAIO Power Management